Orders Page

Audience: All users in Logicbroker. 

In this article, you will find information related to the Orders Page. The sections within this article are outlined below:


At a Glance

The Orders page provides users with a view of all their orders along with related documents.


At a Glance
ID – unique identifier used by Logicbroker
This value is only used in our portal and not sent out to external systems. Click on the up or down arrow to display results from newest to oldest.
Reference Number – typically the PO or PartnerPO
This value is used in both our portal and external systems. Search by this value if you want to see all documents relating to a specific PO.
Date – date and time (your time zone) the document was received by Logicbroker or created in our portal
Sender – sender of the document
Receiver – receiver of the document
Status – status of the document in Logicbroker’s system and within the order flow
See more about document statuses Click on a status to pull up all documents with that same status.
*Source Key – unique identifier from the source system
*Requested Ship Date – date the retailer requested the order to be shipped on
This column will only show data on order documents.
*SubStatus – reflects whether or not a document was sent via AS2 or FTP *not commonly used
*System – where the document was pulled from or how it was created
This field is helpful when needing to know what system or integration method a partner is using. Some examples of systems include Shopify, Workflow, EDI, Portal, etc.
Rows per page – how many documents are displayed on the page
Add rows or move from page to page. All filters and columns will stick when moving from page to page
Please Note: Columns with an asterisc are not shown by default



There are a few display options available to users that will allow you to show/hide columns and filter results. These are useful when looking for specific document types, statuses, date ranges and overall visibility. Display options can be found in the top right corner of the Orders page shown below.


Show/hide columns – click on the 3 vertical lines in the top right to customize your view. Toggle on (red) to add a column to your Orders  Please Note: these settings will not stick and will need to be reconfigured if you refresh the screen
Filter results – click on the 3 horizontal lines in the top right to filter your results. Select the column you want to filter by, the operator, the results you want to display then click Add. Once a filter is added, you will see a button with that filter in the top left. Filters can be stacked, so add new filters or remove them by clicking the x in t filter button up top.




The Orders page provides users with a variety of actions that can be taken on documents and on the page itself. These options are visible in the top left hand of the Orders page and on order documents only, by clicking on the Actions button.


Please note: This article will only go over the actions shown above, to see more info on bulk actions or actions available when selecting documents from the Orders page, see our Bulk Actions article and document-specific articles found within the Order Management category in the Knowledge Base.

Refresh - reload the orders page
This feature is helpful when an action has been taken on an order within Logicbroker or using an outside system and you would like to see that it has moved to the correct status.
All Documents - display all documents associated with orders including orders, acknowledgments, shipments, invoices and returns
Once you click on this button, you will see all documents displayed from newest to oldest, the document Type column appear and the a few of the Actions buttons disappear since these can only be performed on order.
Import Tracking – import your tracking in bulk from our portal using a CSV or XLSX file - for more information on this tool, see the Import Tracking section of our Bulk Actions article
Hide Sales Orders - for retailers, click this button to hide sales orders
Sales orders are used to create purchase orders that are sent out to suppliers. To undo this, click the Show Sales Orders button
View - open up the document in a different page for more details and to take action
Actions - perform actions on individual orders such as Accept/Reject, Ship, Invoice, Return Items
This button is only present on orders. Clicking one of these action items will direct you to a draft document page to create the pertaining acknowledgment, shipment, invoice or return.
Select - click the box next to a document or multiple documents to perform bulk actions such as Accept/Reject, Ship/Cancel, Invoice, Export, Download Packing Slips, Download GS1 Labels, Retry


Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.

Didn't find what you were looking for?

Submit a request