Audience: Suppliers
In this article, you will find information related to Document Settings. These are settings suppliers can set up to automate, default and configure document-specific settings to their account. The sections within this article are outlined below:
- Payment Terms
- Remittance Addresses
- Ship From Addresses
- Return Addresses
- Acknowledgment Settings
- Return Reasons
- Shipment Settings
Note:
Some settings are only available to Logicbroker customers. These will be noted in the documentation provided below. To become a Logicbroker customer, click here.
Payment Terms
Payment terms are the conditions surrounding the payment part of a sale, typically specified by the supplier to the retailer. The Payment Terms document setting allows suppliers to configure their payment terms on a general or partner-specific level and are applied to invoices. This saves users time when creating documents by not having to input these fields on each invoice.
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- Portal invoices - suppliers that create invoices manually in the portal can have these settings defaulted on individual invoice documents after the invoice has been submitted
- Auto-invoices - suppliers that have set up auto-invoicing can have these settings applied to invoices generated automatically off shipments Please note: auto-invoicing is reserved for Logicbroker customers. See the Shipment Settings section of this article for more info
- CSV/EDI/API invoices - suppliers using a non-portal integration method (CSV, XML, JSON, API, EDI) can have them applied to incoming invoices in the case that payment terms are not being sent through on documents
Remittance Addresses
Remittance Addresses are the specific postal addresses that businesses use to receive payments and invoices by mail. The Remittance Addresses document setting allows suppliers to configure their remittance addresses on a general or partner-specific level and are applied to invoices. This saves users time when creating documents by not having to input these fields on each invoice.
Ship From Addresses
Ship From Addresses are the specific postal addresses that orders are shipped out from. The Ship From Addresses document setting allows suppliers to configure their ship from addresses on a general or partner-specific level and are applied to shipments. This saves users time when creating documents by not having to input these fields on each shipment. Users can also use our Address Book tool to store multiple addresses to select from upon document creation - see the Address Book section of our Documents article for more information.
Return Addresses
Return Addresses are the specific postal addresses that orders should be returned to in the case that a customer triggers the return process. The Return Addresses document setting allows suppliers to configure their return addresses on a general or partner-specific level and are applied to return labels in if they are mapped on packing slips.
Acknowledgment Settings
Acknowledgment Settings provide suppliers with some options on a general or partner-specific level and are applied to acknowledgments.
Return Reasons
The Return Reasons settings allows suppliers to configure their default return reason on a general or partner-specific level and are applied to returns.
Shipment Settings
Shipment Settings provide suppliers with some options on a general or partner-specific level and are applied to shipments.
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- Use Case – Retailers may not accept certain ship methods or variations of the code that is sent. Suppliers can ship with the correct ship method and not have to worry about the code not matching up to exactly what the retailer is looking for.
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- Use Case – Some retailers require invoice documents for all shipped orders. This feature allows for automation in creating and sending this document. Some retailers do not accept invoices and require suppliers to invoice outside of Logicbroker. This configuration does not support those instances. Auto-invoicing generates a random invoice number. If the supplier needs a specific invoice number to be sent, this configuration will not work.
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