In order to activate your ShipEngine connection, you must be an active Logicbroker customer.
About this app
ShipEngine is an API platform that provides tools for world-class shipping and logistics. Logicbroker’s connection to ShipEngine allows users to generate and print shipping labels directly from our portal or through the API using the carrier/parcel accounts set up within ShipEngine. Get started today with ShipEngine’s Pay-As-You-Go plans or with their free trial. See ShipEngine Pricing
Features
- Shipping Labels
- Rate Shopping
- Address Validation
Website: https://www.shipengine.com/
ShipEngine Support: https://www.shipengine.com/support/
Retailers receiving shipments can enable all their suppliers to use their parcel or carrier accounts to ship and generate labels (through the portal or API).
Suppliers sending shipments can use their retailer’s account or link their own ShipEngine account (both account options will be available when creating a shipment directly from the portal). Suppliers who select their own account will be given the option to select their carrier and service level. However, selecting the retailer’s account will restrict the carrier/service level to what is on the order.
For retailers: when an order is placed, the retailer will have 2 options for how a supplier can fulfill and print labels:
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Option 1: Pre-select Carrier and Service Level on Order
If the order has a carrier and service level listed, the same carrier and service level will be used to create the shipment document and shipping label. If you plan on sending custom ship method codes on the order to be used to create labels, you will need to map to the standard codes listed in Step 4 of our quick start guide.
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Option 2: Rate shop all connected carriers for lowest price
If the order does not have a carrier or service level listed (class code is blank or labeled as “UNSP”), then Logicbroker will use the Estimated Delivery Date to rate shop across all connected carriers and select the one with the lowest rate based on the accounts set up in ShipEngine.
The Carrier field refers to ShipmentInfos[0].ClassCode on the order
- Logicbroker account - become a Logicbroker customer
- ShipEngine account - review pricing or create an account
See our Connect to ShipEngine Quick Start Guide for setup instructions and to see the connector in action.
Issues | How to troubleshoot or resolve |
When creating your labels, you may receive an error for malformed data. When posting labels, all information is validated including address validation for both Ship to and Ship from fields |
Make sure addresses are valid and input in correct formats (ex. Country code must be two characters). |
FAQ’s
If my retailer partner has a ShipEngine connection, can I set one up as well as a supplier?
Yes, when creating a shipment you will be given the option to use the merchant’s account or your own.
Are LTL shipments supported?
No, only parcel shipments are supported at this time.
Also see ShipEngine’s FAQ page.
Date |
Update |
7/30/2018 |
ShipEngine connection launch. Features include: download postage/shipping labels. Use one configured retailer account to create labels/postage for all connected suppliers |
1/31/2019 |
Support for multiple accounts per carrier in ShipEngine |
3/08/2019 |
Support Signature Required and Business Addresses for shipments in ShipEngine |
4/29/2019 |
Rate shopping functionality used to choose cheapest carrier and service level providing ship to, ship from, package dimensions and estimated delivery date |
6/11/2019 |
Add merchant name on Shipment Creation page for ShipEngine and Easy Post connections |
6/19/2019 |
Automatic Weight for Products when Shipping Items - ShipEngine, EasyPost
Shipping Labels automatic Popup when created |
9/16/2019 |
Fix: Updated the ship details page to retry attaching labels |
10/28/2019 |
Fix: Failure to create shipments with extra characters in name; characters will be removed when processing |
11/27/2019 |
Add new standard carrier mappings for usps_media_mail (USPS-MD) and usps_priority_mail (USPS-PB) Add customization for Reference fields on carrier labels. KVP names for mapping include "ShipEngine_ref1", "ShipEngine_ref2", "ShipEngine_ref3" Support for Carrier ID Mapping via Order Data. Allows for use of different ShipEngine accounts as long as it is specified on the order Signature required flag on the carrier label can now be specified on the order (i.e Direct, Adult, Delivery Confirmation Request) Advanced options used on the carrier label can now be specified on the order (i.e contains alcohol, contains dry ice) Fix: Ability to create 2 labels/packages using one item |
2/20/2020 |
Allow package edits for failed label creation Add FedEx Home Delivery to Map |
10/27/2021 |
Add GLSP-GR ship method mapping |
3/18/2022 |
Ability to include customs information |
4/14/2022 |
Add order number |
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