Overview

General Information

Things to Note

Contacts

Inventory Requirements

Inventory Process

Documents

Schedules

Order Flow

Helpful Links

 

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General Information

  • Connection Method: Direct (EDI > AS2)
  • Partner Portal: Supplier Oasis 
  • Order Types: Dropship

 

Things to Note

  • No testing required!
  • Invoices we create in LB are for supplier reporting and accounting purposes, but these
    are not sent to Overstock on the supplier's behalf
  • Suppliers are paid off shipments (856s)
  • Acceptance acknowledgments are supported
  • Orders remain “open” in Supplier Oasis until shipped or canceled

Contacts

Inventory Requirements

Inventory is sent to Overstock as an 846 file

Supplier uploads a Matching File and a Standard Feed with the following fields:

  • Supplier SKU (Column A) - this is Overstock's SKU
  • Merchant SKU (Column B)- this is the supplier's SKU
  • UPC (Column C) - if available
  • Quantity (Column E)
  • Warehouse Name (Columns O) - must be exactly what is in Supplier Oasis *to find warehouse name, in Supplier Oasis, go to Account Settings > Warehouse (note this is case-sensitive) 
  • Warehouse Quantity (Column S) - must match column C if there is only 1
    warehouse
  • Vendor Number (Column AM) *assigned to you by Overstock

Inventory Process

Daily Feed: Supplier uploads a new Standard Feed feed daily into Logibroker reflecting updated quantities *if no quantities changed from the previous day, you don't need to upload a new file

Adding an Item: If the supplier is adding a new item to their assortment, they will add it in their inventory feed and upload it into Logicbroker as a Matching File and also as a Standard Feed

Schedule

 

Documents

Supported Documents

  • Purchase Order
  • Acknowledgment
  • Shipment
  • Inventory

Callouts

  • Auto-Acks are accepted
  • Invoices are not sent to Overstock - Overstock pays off the 856 (ASN)


Packing Slip

  • Sample: see attached
  • Need to make a change?
    1. Reach out to the retailer with desired changes
    2. Obtain approval from the retailer
    3. Provide Logicbroker with proof of approval and list of changes
    4. Logicbroker will make requested changes
  • Logicbroker: download individual slips or download them in bulk, see here
  • ShipStation: Logicbroker will send the packing slip PDF link in the notes section of the order:

    mceclip1.png

Schedules

Orders

  • Overstock > Logicbroker: automatic - orders in Supplier Oasis should appear in Logicbroker within 5-10 minutes
  • *Logicbroker > ShipStation: schedule: 4 times per hour - orders in Logicbroker should appear in ShipStation within 20 minutes

Acknowledgments

  • Auto-acknowledgments: automatic - once orders appear in Logicbroker, Logicbroker will create an acceptance acknowledgment within a few minutes *only applicable if you are signed up for auto-acknowledging

  • Logicbroker > Overstock: automatic - acknowledgments in Logicbroker should appear in Supplier Oasis within 5-10 minutes

  • *ShipStation > Logicbroker: schedule: once an hour - cancellations in ShipStation will appear as acknowledgments in Logicbroker within 1 hour

Shipments

  • Logicbroker > Overstock: automatic - shipments in Logicbroker should appear in Supplier Oasis within 5-10 minutes

  • *ShipStation > Logicbroker: schedule: once an hour - shipments and fulfillments in ShipStation will appear in Logicbroker within 1 hour

Invoices

  • Auto-invoices: automatic - once shipments/fulfillments are pulled from ShipStation or created in the portal, Logicbroker will create an invoice within a few minutes *only applicable if you are signed up for auto-invoicing

  • Logicbroker > Overstock: Logicbroker does not send invoices to Overstock

Inventory

  • Delta Feed: In the portal, go to Settings > Scheduled Jobs > Search for the EDI Inventory Exporter Job that runs once an hour and see the time there *note this is in UTC time

  • Full Feed: In the portal, go to Settings > Scheduled Jobs > Search for the EDI Inventory Exporter Job that runs once a day and see the time there *note this is in UTC time

*Schedules cannot be changed as they may affect other integrations

 

Order Flow

  • Overstock sends orders (850s) to LB
  • LB sends orders to Supplier through LB or to the supplier's system
  • If auto-acknowledgment is on: LB will generate an acknowledgment (855)
    and send it to Overstock (this will not acknowledge the orders in Overstock
    unless the acknowledgment is a cancellation)
  • If auto-acknowledgment is not on: Supplier will acknowledge incoming orders that are in a ‘Ready to Acknowledge’ status
  • Customer ships or cancels orders in Logicbroker or in their external system
  • LB pulls shipments/cancellations if the supplier is using an external system
  • If auto-invoicing is on: LB will generate an invoice but will not send it to
    Overstock – Overstock invoices based on the shipment (856)
  • LB sends shipments (856) or cancellations (855) to Overstock
  • Orders show as ‘Complete’ in LB and in Supplier Oasis

 

Helpful Links

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