Getting Started

Orders placed on BigCommerce will be pulled into Logicbroker based on the status of Awaiting Fulfillment. Once pulled, we will update the status of the order to Awaiting Shipment to mark that the order has been pulled. The following fields will be mapped, if provided:

BigCommerce Order Field	Logicbroker Field
id	PartnerPO
id	ExtendedAttribute["BigCommerceOrderId"]
date_created	OrderDate
handling_cost_inc_tax	HandlingAmount
currency_code	Currency
payment_method	Payments.Method
payment_provider_id	Payments.ReferenceId
discount_amount	Discounts.DiscountAmount
total_tax	Taxes.TaxAmount
total_inc_tax	TotalAmount
customer_message	Note
customer_id	CustomerNumber
staff_notes	ExtendedAttribute["BigCommerceStaffNotes"]
billing_address	BillToAddress*
(Fields will map as expected. The id field from BigCommerce will be mapped to ContactID.)	ShipToAddress*
(For details please see next chart)	OrderLines

*Any custom fields (form_fields in BigCommerce) will be added to the address level ExtendedAttributes with the prefix "bigcommerce_".

BigCommerce Product Field	Logicbroker Field (for each OrderLine)
quantity	Quantity
price_inc_tax	Price
cost_price_inc_tax	Cost
name	Description
wrapping_message	Note
weight	Weight
sku	ItemIdentifier.SupplierSKU
upc	ItemIdentifier.UPC
applied_discounts.code	Discounts.DiscountCode
applied_discounts.name	Discounts.DiscountName
applied_discounts.amount	Discounts.DiscountAmount
product_options.display_name product_options.display_value	ExtendedAttributes.Name ExtendedAttributes.Value
order_address_id	ExtendedAttributes["BigCommerceAddressId"]
id	ExtendedAttributes["BigCommerceLineItemId"]

Logicbroker will send shipments into BigCommerce. The following fields will be sent if provided:

Logicbroker Field	BigCommerce Field
ShipToAddress.ContactID*	order_address_id
ShipmentInfos.ServiceLevelCode	shipping_method
ShipmentsInfos.CarrierCode	shipping_provider
ShipmentInfos.TrackingNumber**	tracking_number
Note	comments**
ShipmentLine.ExtendedAttributes["BigCommerceLineItemId"]	items.order_product_id
ShipmentLine.Quantity	items.quantity

*This field should be automatically populated from the BigCommerce order_address_id field from the order.

**If there are multiple tracking numbers, the comments field will also contain each additional tracking number since BigCommerce has only one field for tracking numbers.

Cancellations in the Logicbroker system will be sent into BigCommerce by updating the order status to Cancelled if it is a full cancellation. If it is a partial cancellation, we will add details about the cancelled items to the staff notes and update the order status to Manual Verification Required.

Inventory updates in the Logicbroker system will be sent into BigCommerce.

Product updates in the Logicbroker system can be sent into BigCommerce from the Logicbroker portal.