Getting Started

Now you can connect Logicbroker to your BigCommerce store. To learn more about BigCommerce, you can visit their website. We currently support the following integrations:

Orders

Orders placed on BigCommerce will be pulled into Logicbroker based on the status of Awaiting Fulfillment. Once pulled, we will update the status of the order to Awaiting Shipment to mark that the order has been pulled. The following fields will be mapped, if provided:

BigCommerce Order Field Logicbroker Field

id

PartnerPO

id

ExtendedAttribute["BigCommerceOrderId"]

date_created

OrderDate

handling_cost_inc_tax

HandlingAmount

currency_code

Currency

payment_method

Payments.Method

payment_provider_id

Payments.ReferenceId

discount_amount

Discounts.DiscountAmount

total_tax

Taxes.TaxAmount

discount_amount

Discounts.DiscountAmount

customer_message

Note

customer_id

CustomerNumber

billing_address

BillToAddress 

(Fields will map as expected. The id field from BigCommerce will be mapped to ContactID.)

ShipToAddress

(For details please see next chart)

OrderLines


BigCommerce Product Field Logicbroker Field (for each OrderLine)

quantity

Quantity

price_inc_tax

Price

cost_price_inc_tax

Cost

name

Description

wrapping_message

Note

weight

Weight

sku

ItemIdentifier.SupplierSKU

upc

ItemIdentifier.UPC

applied_discounts.code Discounts.DiscountCode
applied_discounts.name Discounts.DiscountName
applied_discounts.amount Discounts.DiscountAmount

product_options.display_name

product_options.display_value

ExtendedAttributes.Name

ExtendedAttributes.Value

order_address_id

ExtendedAttributes["BigCommerceAddressId"]

id

ExtendedAttributes["BigCommerceLineItemId"]

Shipments

Logicbroker will send shipments into BigCommerce. The following fields will be sent if provided:

Logicbroker Field BigCommerce Field

ShipToAddress.ContactID*

order_address_id

ShipmentInfos.ServiceLevelCode

shipping_method

ShipmentsInfos.CarrierCode

shipping_provider

ShipmentInfos.TrackingNumber**

tracking_number

Note comments**
ShipmentLine.ExtendedAttributes["BigCommerceLineItemId"] items.order_product_id
ShipmentLine.Quantity items.quantity

*This field should be automatically populated from the BigCommerce order_address_id field from the order.

**If there are multiple tracking numbers, the comments field will also contain each additional tracking number since BigCommerce has only one field for tracking numbers.

Cancellations

Cancellations in the Logicbroker system will be sent into BigCommerce by updating the order status to Cancelled. If you wish to cancel an order, you must cancel the entire order because BigCommerce does not allow partial cancellations.

Inventory

Inventory updates in the Logicbroker system will be sent into BigCommerce.

Product

Product updates in the Logicbroker system can be sent into BigCommerce from the Logicbroker portal.

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