Getting Started

Logicbroker now allows our customers to integrate with eBay. We currently support the following integrations:

Orders

Orders placed in the eBay marketplace will be pulled into the Logicbroker system, where they will then be distributed to 3PL, warehouse fulfillment, or dropship suppliers. We will map the following fields, if populated, when we pull orders from eBay:

eBay Field Logicbroker Field

orderId

PartnerPO

legacyOrderId

OrderNumber

creationDate

OrderDate

shippingStep.shippingServiceCode

ShipmentInfos.ClassCode

shippingStep.shippingCarrierCode

ShipmentInfos.CarrierCode

shippingStep.shipTo

ShipToAddress 

shippingStep.finalDestinationAddress

ShipToAddress (if shippingStep.shipTo is not populated)

lineItems.quantity

ShipmentLines.Quantity

lineItems.lineItemCost.value

ShipmentLines.Price

lineItems.total.value

ShipmentLines.TotalAmount

lineItems.title

ShipmentLines.Description

lineItems.sku

ShipmentLines.ItemIdentifier.SupplierSKU

lineItems.giftDetails.message

ShipmentLines.Note

lineItems.deliveryCost.shippingCost.value

ShipmentLines.ShipmentInfos.ShipmentCost

lineItems.taxes.amount

ShipmentLines.Taxes.TaxAmount

lineItems.lineItemId

ShipmentLines.

ExtendedAttribute['EbayLineItemId']

lineItems.legacyItemId

ShipmentLines.

ExtendedAttribute['EbayLegacyItemId']

Shipments

Logicbroker will send shipments, including tracking information, into the eBay marketplace. The following fields will be sent if provided:

Shipment Field Description

TrackingNumber

The tracking number of each container on the shipment

ReceiverClassCode/ClassCode

The ClassCode of each container on the shipment. If ReceiverClassCode is provided, it will be sent. Otherwise, we will send ClassCode.

Quantity

The quantity of each line item

EbayLineItemId

This item level KVP will match the one we received when we pulled the order from eBay.

Cancellations

Seller-initiated cancellations in the Logicbroker system will be sent into the eBay marketplace. If you wish to cancel an order, you must cancel the entire order because eBay does not accept partial cancellations. In order to cancel an order, all line items must be eligible to be cancelled. This will be checked automatically before we send your cancellation to eBay.

As per eBay's requirements, the cancellation reason must be either BUYER_CANCEL_OR_ADDRESS_ISSUE or OUT_OF_STOCK_OR_CANNOT_FULFILL. The latter may result in a seller defect on the user’s eBay account, but the former will not. If cancellation reason is not included, we will default it to OUT_OF_STOCK_OR_CANNOT_FULFILL.

Inventory

Inventory updates in the Logicbroker system regarding the quantity of items will be sent into the eBay marketplace. Price will not be updated via inventory updates. To add a price, you would need to create a listing on eBay using the inventory item, since price is tied to the listing rather than the inventory item on eBay.

If any product or inventory item is connected to a listing on eBay, any changed properties will automatically update on the listing as well as in your eBay inventory.

Product

Product updates in the Logicbroker system can be sent into the eBay marketplace from the Logicbroker portal.

If any product or inventory item is connected to a listing on eBay, any changed properties will automatically update on the listing as well as in your eBay inventory.

 Tip:

By default, Logicbroker pulls orders every half hour and pushes inventory updates every hour, but we can configure this based on your business needs. Contact your Client Delivery Analyst for more details.

 Note:

Currently only fixed price listings are supported. Auction support may be added later.

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