Audience: All users in Logicbroker.
In this article, you will find information related to Shipment Options. Suppliers can create box presets and suppliers and retailers can view partner ship methods and map their own custom codes. The sections within this article are outlined below:
Boxes
The Boxes section allows suppliers to configure their commonly-used box dimensions as presets. This saves users time when creating documents by not having to input these fields on each shipment. For more information on shipments including fields, settings and instructions on individual document creation, see our Shipments article.
- New Box: to add a new box, click on New Box > enter in what you want to name it and the dimensions - you'll still have to input weight on shipments since this may vary depending on what is in the box
- Edit/Delete Address: click on Edit or Delete to make changes to your saved boxes or remove them
- See it in action: Once you set up a box preset, you will see a dropdown in the Box/Packages section of shipments. Click on the dropdown > select you preset > see dimensions reflected > enter in your box weight
Ship Methods
Ship Methods are the way in which information is communicated through partners about how an order will be shipped. Every partner has their own way of expressing a specific carrier and service level through a variety of codes and descriptions. Logicbroker’s ship method mappings function allows suppliers and retailers to map their unique custom codes to our standard codes.
Creating this mapping will ensure the correct codes (both carrier and service level) will be sent to your partner in full compliance.
Tip:
Suppliers can avoid mapping custom codes and have all codes for shipments defaulted to what is received on the order. This is a Logicbroker Direct feature, to learn more about this offering, see Logicbroker Direct (scroll down to Features and Their Use Cases > Portal Configurations > Copy Ship Method from Order to Shipment)
Each partner defines FedEx Ground with their unique custom code:
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- Retailer: FDEG-GR
- Supplier: fedex_ground
Logicbroker defines this ship method with the Standard Code: FDEG-CG (for a full list of our Standard Codes, in the portal navigate to Settings > Shipment Options > review the first column).
*If a supplier or retailer uses a code that is different to our Standard Code to refer to the same ship method, their codes are known as Custom Codes.
Depending on the document that is being traded (order or shipment), the code is also known as the sender class code or the receiver class code.
In order for a retailer to send their custom code and the receiver to understand what that code means in their system and send back the respective code, both the retailer and the supplier need to have their unique custom codes mapped within Logicbroker.
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- Retailers will send in Orders with a ship method using their Custom Code
- Logicbroker translates the Custom Code to a Standard Code
- Logicbroker sets the Standard Code on the Order
- Before the Order leaves the system, Logicbroker translates the Logicbroker Standard Code to the supplier’s Custom Code

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- Suppliers will send in Shipments with a ship method using the Custom Code they configured
- Logicbroker translates the Custom Code to a Standard Code
- Logicbroker sets the Standard Code on the Shipment
- Before the Shipment leaves the system, Logicbroker translates the Logicbroker Standard Code to the retailer’s Custom Code
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