Notifications and Monitoring

IMPORTANT: Notifications & Monitoring are specific to your Stage and Production accounts, so you will need to set up in both locations when the time comes.

Set Up Notifications

1. Navigate to Settings --> Notifications.

2. From the Notifications page you can select all the reports and notifications you want emailed to you (toggle to red).

  • By default, when a user is set up, they will be configured with a default set of notifications.
  • You can unsubscribe from a notification simply be turning the switch off (toggle to grey).

3. Before leaving the page, you must click Save to update your notification settings.

Set Up Monitoring

We recommend that most users should set up a failed shipment monitoring alert. Additional monitoring alerts can also be set up (such as failed invoice, acknowledgement, etc.).

1. Navigate to Settings --> Monitoring.

2. From the Scheduled Report Configuration page, click on Add Report.

3. From the pop-up window:

  • Choose Failed Document Report (24h) from the Report drop down
  • Choose Shipment from the Document Type drop down
  • Click Save

 

4. The configuration now appears on the Scheduled Report Configuration Page. Other configurations can be added as needed.

 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Didn't find what you were looking for?

Submit a request