Document Statuses

For all documents processed through Logicbroker, statuses are used to track the automatic processing and actions needed to take. Workflows can be configured to fit how and when you need to receive your documents. Contact support for more information on customizing your flows.

The standard statuses listed below for each document show the standard statuses and normal processing we follow.

Order
Status ID Status Name Description

0

New

When a document is created in the Logicbroker sytem, all documents will process in the New status, eventually proceeding to Submitted (100). Documents should not be updated or edited when in the New (0) status. Here configured rules and asynchronous data validation are run for the receiving partner. To re-send your document it is best practice to reset to New (0) for all necessary processing to run before re-sending.

100

Submitted

If you are picking up your document via API or SFTP/FTP (JSON, XML, and CSV Only), you will see your document sit in this status. Once the document is processed it will automatically move to Acknowledged (200) to indicate the document was successfully picked up.

150

Ready to Acknowledge

Status indicates the order is waiting for acknowledgement. In some cases if using API or SFTP/FTP integration, the process can be configured to pick up files in this status instead of Submitted (100). This is done to add addition custom workflow configurations for you. This can be sending the document to another location before it is picked up or doing conditional routing.

200

Acknowledged

Used to indicate that the Order was successfully picked up, and is ready to receive an Acknowledgement. Once an Acknowledgement is received the Order will automatically move to the Ready to Ship (500) status. If you have auto-acknowledge setup on your account, the acknowledgement will auto-create on this status and move to Ready to Ship (500) as well.

400

Ready to Fulfill

Used for interim processing using customized flow. Normal users will not use this status. Contact support to learn how you can use statuses to customize your workflows.

500

Ready to Ship

Status indicates the order is waiting for a Shipment. When the shipment is received and all items from the original order have been shipped, the status will move to Ready to Invoice (600) if the partner requires an invoice, if not the status will move to Complete (1000).

600

Ready to Invoice

Status indicates the system is waiting for invoice. When the Invoice is received and all quantities from the original order have been invoiced the status of the order will move to complete (1000).

1000

Complete

Status indicates the order is complete and all items have been shipped and/or invoiced on the order.

1100

Cancelled

Status indicates that all items are cancelled. This is done by sending related Acknowledgements for your order and marking all the ordered quantities as cancelled. If line items have been partially cancelled the order will not move to this status.

1200

Failed

Status indicates the document failed to process to the partner. To review the error, view the events associated with the document. This can be viewed through API or through the portal under events.

1400

Ignored

Status indicates that the document should be ignored and not fulfilled. Used when resending a document that has failed. You should mark the original as ignored and retranmsit a new version. Documents will also automatically move to Ignored (1400) if it's been in a Failed (1200) status for longer then 30 days.

Acknowledgement
Status ID Status Name Description

0

New

When a document is created in the Logicbroker sytem, all documents will process in the New status, eventually proceeding to Submitted (100). Documents should not be updated or edited when in the New (0) status. Here configured rules and asynchronous data validation are run for the receiving partner. To re-send your document it is best practice to reset to New (0) for all necessary processing to run before re-sending.

100

Submitted

If you are picking up your document via API or SFTP/FTP (JSON, XML, and CSV Only), you will see your document sit in this status. Once the document is processed it will automatically move to Acknowledged (200) to indicate the document was successfully picked up.

200

Processing

Internal status indicating that Logicbroker is processing the document to be sent to partner. No action is required on this status.

1000

Complete

Document has been successfully transmitted to partner.

1200

Failed

Status indicates the document failed to process to the partner. To review the error, view the events associated with the document. This can be viewed through API or through the portal under the document detail.

1400

Ignored

Status indicates that the document should be ignored and not fulfilled. Used when resending a document that has failed. You should mark the original as ignored and retranmsit a new version. Documents will also automatically move to Ignored (1400) if it's been in a Failed (1200) status for longer then 30 days.

Shipment
Status ID Status Name Description

0

New

Business rule to format data properly. The status will automatically move to Submitted (100).

-1

Draft

Status will be used to download labels and edit the shipment before sending the document to the partner.

100

Submitted

Status indicating that the document is ready to be sent to partner. The partner can receive the document by downloading to through VFTP or API. If picking up through API, status should be moved to Processing (200). The document will automatically be moved to Complete (1000) status after updating the originating order.

200

Processing

Internal status indicating that Logicbroker is processing the document to be sent to partner. Your original order will also get updated with quantity shipped and update the order status accordingly as well.

No action is required on this status.

300

Consolidating

Internal status indicating that Logicbroker is consolidating the shipment.

No action is required on this status.

1000

Complete

Document has been successfully transmitted to partner.

1200

Failed

Status indicates the document failed to process to the partner. To review the error, view the events associated with the document. This can be viewed through API or through the portal under the document detail.

1400

Ignored

Status indicates that the document should be ignored and not fulfilled. Used when re-sending a document that has failed. You should mark the original as ignored and re-transmit a new version. Documents will also automatically move to Ignored (1400) if it's been in a Failed (1200) status for longer then 30 days.

Invoice
Status ID Status Name Description

0

New

Business rule to format data properly. The status will automatically move to Submitted (100).

100

Submitted

Status indicating that the document is ready to be sent to partner. The partner can receive the document by downloading to through VFTP or API. If picking up through API, status should be moved to Processing (200). The document will automatically be moved to Complete (1000) status after updating the originating order.

110

Consolidated

Status indicating that the invoice has been consolidated.

200

Processing

Internal status indicating that Logicbroker is processing the document to be sent to partner. Your original order will also get updated with quantity invoiced and update the order status accordingly as well.

No action is required on this status.

1000

Complete

Document has been successfully transmitted to partner.

1200

Failed

Status indicates the document failed to process to the partner. To review the error, view the events associated with the document. This can be viewed through API or through the portal under the document detail.

1400

Ignored

Status indicates that the document should be ignored and not fulfilled. Used when resending a document that has failed. You should mark the original as ignored and retranmsit a new version. Documents will also automatically move to Ignored (1400) if it's been in a Failed (1200) status for longer then 30 days.

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