For every user login created in the Logicbroker portal, that user will have access to a Logicbroker-hosted FTP site for that company. Your Logicbroker username and password will be used to logon to both the stage and production FTP sites created on your behalf.
Stage Host: vftp-stage.logicbroker.com
Production Host: vftp.logicbroker.com
**RECOMMENDATION: If you are setting up an automated integration to post your FTP files, it is best to create a new FTP user. This is to ensure that no single user's FTP credentials are being used for an automated FTP process. To add a new user you can follow the instructions below.
NOTE: If you need to white list the Logicbroker IP address, it is 22.214.171.124 for both Stage and Production.
Step 1: Go to Manage Users
Step 2: Click Create New User and enter the required information
1. Enter in the email address (that you will have access to) that can serve as the FTP login email.
2. Select Send to send the email.
Step 3: Open the Email and create the FTP login/password that you will be using for your FTP automation.
Step 4: Test your FTP credentials by logging in using a standard FTP client like FileZilla or WinSCP
You should see a folder structure similar to below: