When you configure dropship360 (see also Getting Started), you need to connect from logicbroker hub to your Magento Website. Generally this connection is done though Secure Socket Layer (SSL) to your Magento website SOAP API end point using the User Name and Key for the SOAP API.
If your website is behind firewall or user ID/password protected then logicbroker hub will fail to connect which means supply chain data integration activities such as downloading orders from your Magento website, updating shipment tracking information, or updating inventory cannot take place.
- Allow external access through SSL with SOAP API User Name and Key configured in Magento
- Setup a private network with logicbroker (additional fee might apply)
- Ensure you have a valid SSL Certification instead of an unsigned one