Connection Options

Audience: Suppliers

In this article, you will find information related to our supported connection options. The sections within this article are outlined below:

 

Overview

We offer a variety of connection options for suppliers to integrate into our system. Regardless of how you connect, you will always have access to our web-portal to view and manage orders. If you are unsure of how you would like to connect, we recommend using our Web Portal and changing your connection later on - this will provide you with immediate access to our portal and the ability to process orders while you work on automating your connection. 

 

Standard connection options (Web Portal, API, EDI)

Standar Options - these are available to all suppliers free of charge:

  Web Portal API EDI
Summary Process orders directly from our web-portal. This connection method offers the quickest go-live. Use our API to seamlessly receive real-time data flows. Supported formats include XML and JSON. Map to your retailer's EDI specifications to automate order processing with your external systems. Supported formats include AS2, FTP and SFTP.
Expected time to onboard 1-5 business days 7-14 business days 7-14 business days
Supported documents

✓ Orders

✓ Acknowledgments

✓ Shipments

✓ Invoices

✓ Returns

✓ Inventory 

✓ Product Feeds

✓ Packing Slips

✓ Orders

✓ Acknowledgments

✓ Shipments

✓ Invoices

✓ Returns

✓ Inventory 

✓ Product Feeds

✓ Packing Slips

✓ Orders

✓ Acknowledgments

✓ Shipments

✓ Invoices

✓ Returns

✓ Inventory 

✓ Packing Slips

 

Product Feeds will need to be manually uploaded into the portal

Additional resources

Knowledge Base

Quick Start Guides

Dev Documentation

Stage API Console

See retailer's EDI specifications
Note: Supported documents vary based on the retailer. Review retailer-specific documentation to know which documents are required. 

 

Advanced connection options (Shopify, ShipStation)

Advanced Options - these are available for Logicbroker customers. Some retailers support these connection methods for suppliers - reach out to your retailer to know if advanced connection options are supported:

  Shopify ShipStation
Summary Process orders directly from your Shopify account.  Process orders directly from your ShipStation account. 
Expected time to onboard 1-5 business days 1-5 business days
Supported documents

✓ Orders

✓ Shipments

✓ Inventory 

✓ Packing Slips

 

We will auto-create Acknowledgments and Invoices. Cancellations, Returns and Product Feeds will need to be manually created/uploaded in the portal. 

✓ Orders

✓ Cancellations

✓ Shipments

✓ Packing Slips

 

We will auto-create Acknowledgments and Invoices. Returns, Inventory and Product Feeds will need to be manually created/uploaded in the portal. 

 

Additional resources Shopify ShipStation
Note: Supported documents vary based on the retailer. Review retailer-specific documentation to know which documents are required. 

Note: Supported documents vary based on the retailer. Review retailer-specific documentation to know which documents are required. 

 

Custom connection options

If you need our team to support a custom connection to our system, please reach out to support@logicbroker.com to have that set up. This may include needing some documents to process through different connections, or different connections per partner. 

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